Google brings ‘AI-Powered’ Customer Support For Mobile Users: Know the details

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Google’s charge into artificial intelligence has been growing continuously from the start when it introduced the latest Gemini AI.

What is Gemini AI?

Google has introduced AI Gemini in different variants and in other features through google docs email and there are more to come. Public will slowly get access to its AI via different products. Soon will be able to experience customer service powered by AI.

Image: blog.google

New features introduced by Google

The chatbots which are offered by the websites aren’t very capable but you get predefined queries about it in google. It’s different in Google as it brings a solution. It has the best AI  in this feature and gives the answer to you. This has been spotted by the page called 9to5google which says the beta version of ai support is available through google maps and google play.

Google asks feedback from public to improve

Image: ZDNet

Google also asks about the feedback from public so you can give your opinion by giving thumbs up or down in the ai option and it is based on how you rate the content result but because the AI is still in beta mode the people need to wait a few more months before the full version comes out and we can hope that by that time google has a precise and solidly built ai system which will be ready for more products. Google has been using a double check approach with its AI tools because this might help to point out the customer support in bringing out the accuracy of the responses.

Differences of Google’s AI

Google has also begin to increase the credibility of its ai responses by getting the sources in which the data is provided by the user

Google’s approach in bringing out the AI avatars is different from OpenAI or Microsoft because the company had already built its hardware capable enough to handle different types of complex AI works

The ai which is called Gemini nano had been running in google pixel 8 pro smartphone which will also help in google to advance its AI developments.

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